Terms & Conditions

Terms of Business

All details of business terms, prices and descriptions of items offered for sale in this shop are current, subject to change without prior notice and replace any previously advertised details.

Availability of Goods and Ordering
This web site is designed to show only items of stock that are still available for sale, but it is still remotely possible that an item could be sold during your visit to the web site. In the unlikely event of an item being sold by the time you place your order we will inform you by return email.
Due to past incidents we now require identification in the form of driving licence, passport and proof of home address for all orders over the amount of £1,000 to first time buyers, in addition any new customer to us intending to buy edged weapons we require proof that you are over the age of 18.

Our Guarantee
All items advertised on this web site are of original period manufacture unless stated otherwise.
We offer a money back guarantee on all of the goods supplied subject to the terms listed below.

1. Should you be unhappy with any item purchased you should contact us by email within 14 days of receipt of the goods, the item can then be returned to us provided that it is in the same condition as sent for a full refund of the purchase price. If returning an item from overseas please request further information regarding Customs declarations, failure to do so may result in financial penalties incurred by the customer. If an item for return is not notified to us within 14 days it will be considered as sold, we regret that return postage costs are not refundable.

2. The refund offer does not apply to any goods that have been damaged, disassembled or tampered with after the receipt of the goods by the purchaser.

3. We supply items for collectors display purposes only and such items are not intended for actual wear or use. We do not guarantee the fitting of any clothing, footwear or headgear, nor their suitability for being worn.

Acknowledgment and Acceptance of Orders
No contract will exist between you and us until we have received full payment from you and have dispatched the ordered products. Please note that our initial acknowledgement of your order does not constitute acceptance of that order.
Should we, for any reason, decide not to accept your order we will advise you accordingly and any monies paid will be refunded.

Delivery Charges
All orders are subject to a delivery, packaging and handling charge, once the order is placed we will email you with an invoice that will show the post and packaging charges .
Please be aware that we reserve the right to alter any miscalculation, plus or minus, and you will be notified prior to shipping and charges of any changes. We do not send parcels via Federal Express, UPS, or any other courier service unless you have your own account with the afore-mentioned companies and you wish to settle the postal fee personally. We send all goods via UK based postal and courier services with full insurance. Items sent to the African Continent will be sent via Data Post only and carry a further insurance fee to the cost of the customer.

Payment
We currently accept payment via:-

Cash in pounds sterling or euros,

Wire Bank Transfer (see below) Sterling, U.S Dollar, Euro.
**When placing an order with payment by bank transfer, please do not make the transfer payment until your order is confirmed directly by phone or email. The automatic email confirmation sent to you after your order is to confirm receipt of your order and not confirmation of availability.

Personal Cheques :- All cheques made payable to Mr B.Charman

International Money Orders and Bank Drafts.

We accept Paypal. (4% addition to item for Paypal charges)

We cannot be held responsible for sudden changes in foreign exchange rates.

Sterling Payments from inland UK accounts

The Co operative Bank
P.O. Box 250
Delf House
Southway
Skelmersdale
WN8 6WT
Account No. 69513509
Sort Code 08-92-99
Mr B Charman T/A La Grande Guerre Militaria

Sterling Payments from accounts outside the UK

The Co operative Bank
P.O. Box 250
Delf House
Southway
Skelmersdale
WN8 6 WT
IBAN:- GB81 CPBK 0892 9969 5135 09
BIC:- CPBK GB22
Account :- Mr B Charman. T/A La Grande Guerre Militaia.

Interest Free Lay Away Scheme

We offer a simple and cost effective lay away scheme to aid your purchase, once your order is confirmed we require a 25% down payment and the due balance to be paid in full, interest free, within 12 weeks of ordering. Failure to settle the account may result in loss of your deposit, subject to the discretion of Relicmilitaria.

Certificates of Authenticity
Certificates of authenticity can be provided , however a charge of £25 is in place for certificates issued for items under £150.

Terms of Gold, Silver and Bronze
The terms gold, silver or bronze relate to, especially in the case of decorations, to the grade of the award or the appearance or plating finish of metal items and does not imply a sold metal content of this description unless otherwise stated.

Copyright
All photographs on the website are our property and are not to be reproduced without prior permission.

Electronic Disclaimer
Due to the complexities of the electronic world regarding this web shop, we reserve the right to refuse a sale if there has been an electronic failure in the pricing of any specific item.

0